Support that fits your life,
and respects your choices.
Harmony Home Care Services delivers personalised NDIS support across Melbourne. We take the time to understand your goals, your routine and what genuinely good support looks like for you.
We work in line with the NDIS Practice Standards, giving you extra confidence and accountability.
Your goals shape your support plan. We follow your lead and adjust support around what matters to you.
We match the right support worker to you and keep that relationship stable over time.
Getting Started
Tell us where you are in your journey
Whether you need support for yourself, a loved one or a participant you work with, we’ll guide you through the next step.
I have an NDIS plan
If you are looking for a provider who listens, we take time to understand your plan, goals and preferences from day one.
Get startedI’m supporting a family member
You want to know the support is reliable, communication is clear and your loved one is being looked after properly.
Talk to our teamI’m a support coordinator
You need a provider who responds quickly, communicates clearly and delivers consistently. Referrals to Harmony are simple and we keep you updated throughout onboarding.
Make a referralOur Services
Support for everyday life
From help at home to getting out in the community, we provide support that fits your routine, goals and choices.
Supported Independent Living (SIL)
Support with daily routines, personal care, household tasks and independence in a supported home environment.
Learn more
Innovative Community Participation
Creative and meaningful support to build confidence, skills and connection in the community.
Learn more
Specialist Disability Accommodation (SDA)
Support related to SDA options for eligible participants with very high support needs.
Learn more
High Intensity Support
Specialised assistance for participants with complex daily support and personal care needs.
Learn more
Support Coordination and Life Stage Transition
Help to understand your NDIS plan, coordinate services, manage transitions and connect with the right supports.
Learn moreHow It Works
From first contact to consistent support
No long waits, no confusing processes. Here is what happens when you contact Harmony.
- 01
Get in touch
Call, email or send a referral. We’ll get back to you and talk through what you need.
- 02
We listen first
We take time to understand your situation, goals, routine and the type of support that would work best.
- 03
We agree on a plan
We confirm the support, timing and funding details with you before anything starts.
- 04
Support starts and stays on track
Your support worker begins, and we stay in touch to make sure everything is working well.
What makes us different
Support that feels right for you
- Your choices come first
You decide what support looks like, when it happens and who is involved.
- We keep you updated
We communicate clearly with you, your family or your support coordinator when anything changes.
- You can count on us
Reliable support matters. We do our best to keep your support consistent and on time.
- Support that respects who you are
We take the time to understand your culture, language, routine and personal preferences.
Common Questions
Things people often ask us
Can’t find what you need? Call 1300 110 968 or send us a message and our team will help.
Talk to our teamDo I need an NDIS plan to contact Harmony?
No. You can reach out at any stage, whether you have an approved plan, are applying or are just starting to explore what NDIS support involves. We’re happy to have a no-obligation conversation.
What areas of Melbourne does Harmony cover?
We’re based in Williams Landing in Melbourne’s western suburbs and deliver services across greater Melbourne and Victoria. Contact us to confirm coverage in your specific area.
Can I choose who supports me?
Yes, and we take this seriously. We match support workers based on your preferences, communication style and cultural background. If something isn’t working, we act immediately.
What does being a registered NDIS provider mean for me?
It means we’ve been assessed against the NDIS Practice Standards, including worker screening, complaints handling and participant rights. For you, it’s an additional layer of accountability and protection.
How does a support coordinator make a referral?
Use our online referral form, call 1300 110 968 or email info@harmonytoyou.com.au. We respond within one business day and keep coordinators informed throughout onboarding.
What types of support can Harmony help with?
We support Supported Independent Living (SIL), innovative community participation, Specialist Disability Accommodation (SDA), high intensity support, support coordination, and other practical services tailored to individual needs.
What is a service agreement?
A service agreement is the written agreement between you and your provider. It outlines the supports being delivered, how often they are provided, and the responsibilities of both parties.
Can you support families and carers as well?
Yes. We understand that support often involves participants, families, carers and other important people. We work respectfully with support networks to help deliver care that is practical and consistent.
Ready to find support that feels right for you?
Tell us what matters to you, and we’ll help you understand the next step without pressure or confusing language.